FAQ

  • How long do I need to wait to get my order?

The company has 1-2 business days to prepare the order.

  • How does delivery work?

Delivery at home with GLS

or pick up a

Restaurant Tasty Corner d.o.o. at TRG OSVOBODILNE FRONTE 6 1000 Ljubljana (main train station). Monday to Friday between 10:00 to 19:00.

Write us an email for more information at info@elmerkadito.si

  • How can I return one item?

The customer has the right to notify »El Merkadito« within 14 days of receipt of the goods that he is returning. The customer must contact El Merkadito via e-mail to info@elmerkadito.si or by phone 069734754. Upon return, the products must be unused, undamaged, and unchanged in quantity.

The customer must return the goods to the company within 14 days of the written message to the contact address.

Errors

Applies when:

  1. the article does not have the characteristics necessary for its normal use or for marketing,
  2. the item does not have the characteristics necessary for the specific use for which the buyer is buying it, but which was known to the seller or should have been known to him,
  3. the item does not have the characteristics and features that have been explicitly or tacitly agreed or prescribed,
  4. the seller has handed over an item that does not match the pattern or model, unless the pattern or model was shown only for the purpose of notification.

Contact us by phone or email.

 

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